Give customers answers without the wait
Handle common questions about services, pricing, policies, and availability—even while your team is busy.
AI customer support with human backup
Answer website visitors instantly. Step in when it matters.
ChatEaver answers customer questions using your business knowledge. When someone needs personal help, your team can take over from the web inbox—or reply conveniently through a Telegram support group.
About 100 free AI responses · No credit card required
Answer from your business knowledge
Use the information you provide to deliver relevant, consistent answers instead of generic responses.
Bring in a real person when needed
Give your team the conversation context and let them continue from the web inbox or Telegram support group.
How it works
Your team shouldn't answer the same questions all day.
ChatEaver handles routine questions immediately and brings your team in when human judgment, reassurance, or confirmation is needed.
- 1
Add your business knowledge
Provide information about your products, services, policies, and frequently asked questions.
- 2
Customize your assistant
Choose how ChatEaver introduces itself, communicates, and represents your business.
- 3
Add it to your website
Let visitors ask questions while they browse, without leaving your website.
- 4
Take over when it matters
Continue the conversation from the web inbox or, on Pro, through your Telegram support group.
Complete Solution Architecture
How ChatEaver WorksFrom Setup to Support
See exactly what the widget looks like, where it lives on your website, how it answers from your knowledge, and how your team takes over seamlessly.
What is it?
A branded AI chat widget directly on your website
A fast, responsive chat interface that lives in the bottom corner of your website or embedded inline on your FAQ/Contact page. It engages visitors immediately, answering questions 24/7 without delays.
- Custom brand colors, business avatar, and welcome greeting
- Quick-starter question chips for 1-click customer inquiries
- Native multilingual support in English and Khmer
- Smooth animations with light and dark mode support
CE
ChatEaver Support
Online · Answers in seconds
👋 Hello! How can I help you today? Ask about our pricing, services, or policies.
💳 What are your pricing plans?📍 Where are you located?
Do you support Telegram team notifications?
Yes! On Pro and Business plans, your team can receive customer chat notifications in a Telegram group and reply directly.
Grounded from Business KnowledgeCompatible with All Modern Web Platforms
Embed on any website in under a minute without coding.
WordPressPaste into Theme or Header/Footer plugin
ShopifyAdd to theme.liquid before </body>
WebflowPaste in Project Settings > Custom Code
Next.js / ReactUse <Script> tag or inline embed component
Squarespace / WixAdd to Footer Code Injection
Custom HTML / PHPDrop 1-line snippet into your template
Built for real customer conversations
Fast answers, with your team always in control.
Support website visitors from their first question through to a personal follow-up, without losing the conversation context.
Business-grounded answers
Answers customers using the information your business provides.
Customer conversation inbox
See what visitors are asking and manage every conversation in one place.
Human handoff
Take control when a customer needs judgment or personal assistance.
Conversation history
Review the context before replying, so customers do not repeat themselves.
Appointment requests
Collect appointment details in chat and pass the request to your team to confirm.
Telegram team access
Let your team follow and handle support from a Telegram group on supported plans.
Telegram convenience for your team
Your support team doesn't need another app open all day.
On supported plans, your team can follow support activity and handle conversations through a Telegram support group while customers continue chatting from your website.
Available with the Pro plan
One customer conversation
Website visitor asks a question
ChatEaver answers or requests human help
Web inbox
Telegram group
Frequently Asked Questions
Everything You Need to Know
Have questions about ChatEaver? Here are answers to the most common questions about setting up AI chatbots for your website.
ChatEaver is an AI-powered Knowledge Assistant & Retrieval-Augmented Generation (RAG) platform. Businesses can upload company documents, website links, policy PDFs, and FAQs to create an assistant designed to answer customer and employee questions using that business-provided knowledge.
Still have questions about ChatEaver?
Try our interactive demo widget or read through our developer guides.
Simple pricing
Start small. Upgrade when more customers need help.
Test with about 100 free AI responses. Starter turns ChatEaver into a live website support system with a customer inbox and human handoff; Pro adds more capacity and Telegram convenience for your team.
Request estimates vary with question length, response length, and the amount of business knowledge ChatEaver needs to process.
Give every website visitor a faster answer.
Create your assistant, add your business knowledge, and see how ChatEaver can support your customers.
Start with about 100 free AI responses. No credit card required.