Privacy & Data Protection Principles
ChatEaver is built with privacy-first data handling principles. As a website owner, you maintain complete ownership of your customer chat transcripts and knowledge base content.
Compliance Best Practices
Privacy Notice Disclaimer: Include a clear statement on your website that an automated AI assistant is used for customer support.
Data Minimization: Configure your chatbot to collect only necessary visitor details (e.g., email address for follow-ups).
Data Subject Access Requests (DSAR): Process customer requests for conversation deletion through Dashboard > Account > Data Protection.
Encryption in Transit & at Rest: All chat communications are encrypted using standard TLS 1.3 in transit and AES-256 at rest.