Widget⏱️ 1 min read

Customize appearance

Personalize your website chat widget: adjust primary brand colors, widget position, launcher icon, custom avatars, and greeting messages.

Matching the Widget to Your Brand

ChatEaver provides extensive styling and branding options in Widget Manager. You can match the chat bubble and window colors with your website brand palette, choose launcher positions, and set customized initial greeting messages.

Available Customization Settings

Setting Field

Default Value

Description

Primary Brand Color

#EF4444 (Ember Red)

Sets header background, button highlights, and chat bubble accents.

Widget Position

Bottom Right

Choose Bottom Right or Bottom Left floating placement.

Header Title

Support Assistant

Text displayed in the top bar of the expanded chat window.

Initial Greeting

Hello! How can I help you today?

Automatic first message presented to visitors.

Bot Avatar URL

Default Icon

Upload custom PNG/SVG logo to represent your AI agent.

Step-by-Step Customization Workflow

  1. Step 1: Open Dashboard > Widget Manager (/dashboard/widget).

  2. Step 2: Select 'Appearance & Styling' tab.

  3. Step 3: Pick your Primary Color using the visual color picker or enter your HEX code.

  4. Step 4: Choose Widget Position (Bottom-Right vs Bottom-Left).

  5. Step 5: Type your Welcome Message and upload your Brand Avatar image.

  6. Step 6: Preview changes in real time in the live interactive widget preview pane.

  7. Step 7: Click 'Save Changes' to update your live website widget instantly without re-embedding the script.

Was this article helpful?